Discussion about this post

User's avatar
BARBARA COWARD's avatar

I loved this article and found myself nodding about the reminder of being sold to. I know that it's the goal of SA's and mostly have had ones in stores that haven't been too pushy. However, I was in NYC for my birthday weekend and I stopped in the LV store. One of the SAs approached me like a magnet and followed me around the store (uninvited). She relentlessly did the hard sales push, convincing me that an item would go quickly and that I should buy a winter coat on the spot because there were few of them and it would be "cold" that evening. This was early September. The coup de grace was when I asked about the cafe and she told me that it was closed and I couldn't go up to the top floor to see it. Well, I did after she (finally) left me alone. And while it was closed at that moment, the very nice hostess said there was an opening later that evening that unfortunately coincided with our theatre tickets. Anyway, that 'hard' sell really turned me off and the strategy of being helpful is far more effective than being sold to. I know this story is a bit off topic from the message in your article, but just to say that I've experienced that pressure to buy IRL and your articles never make me feel that way. They are very helpful. Appreciate what you do.

Expand full comment
PJHM's avatar

It is a great question, applaud you for asking it.

You don’t pressure anyone to buy, but the blog does create great temptation. What I most enjoy about your blog are the pros and cons readers write in about each bag. This I find helpful.

Expand full comment
11 more comments...

No posts